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I have known Shirl for five years or so, and she has worked on desktops, and laptops for me several times with greater than excellent results. I have had others in the past, but no one delivers the excellent service that Shirl brings. She pays very special attention to each customer, and their needs. I would HIGHLY recommend Shirl to anyone that is need of computer repair. You will find none better anywhere!

Brad H. March 11, 2015

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I have been calling on Shirl for help for about ten years. I have found her service excellent. She is always very helpful, prompt, and patient. I wouldn't have anyone else help me with my computer needs.

Carole C. March 11, 2015

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Fast and competent work by a very kind and intelligent lady who goes to great lengths to explain what you do not understand about computers.

Estelle B. March 11, 2015

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I have had several laptops throughout the years and Shirl has helped set them up. She explains what she has done so ordinary people can understand. I love her newsletter and advice. I would recommend her to anyone who is having trouble with their computer.

Peg R. March 11, 2015

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Shirley has the patience of a Saint to work with me on repairing my computer. Such a delight to call and she gets it right every time.

Lou C. March 11, 2015

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I've known Shirl Crane for a while now, and every time I've had an issue with my computer, or I've needed something fixed right away because I use it for work, she's always been ready and able to look at it right away and fix it. There came a time when the version of Windows 7 became corrupt on a weekend, and she took the computer and reinstalled Windows 7 so that I could have it for work on the following Monday. Any time I've had any questions, I've always been able to call her and get the benefit of her expertise over the phone. Her monthly newsletters are always informative about the latest viruses, freeware and suggestions as to how to save some money. She's fixed my Dad's computer several times as well and has always been able to look at it right away and get the job done. I don't know what I'd do without her. Not only is she hardware smart, she's software savvy as well.

Jill D. March 11, 2015

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Shirl has brought me through all types of situations. She has helped me to purchase the best computer for my individual and work needs, readily fixes all types of problems that arise and gets me up and running quickly which is so important for my work. I never hesitate to recommend her to anyone for any type of computer problems or education. She is more than knowledgeable, non-threatening, patient, and takes extra steps to ensure that I am running best programs for security. In addition she can help in camera selections, instruct you in the digital process and even teach you Photoshop, and other editing software programs. Best of all I relax knowing that I have someone to go to in those anxiety producing emergency situations.

Sandra W. March 11, 2015

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Where do I begin to sing her praises! Shirl is a wealth of information. I first met Shirl at SCCC where she was teaching a photography class. Not only is she extremely knowledgeable about what she does but she has an amazing ability to teach that knowledge to others in an engaging way. I have had her at my home for Photoshop lessons as well as computer repair issues. Whatever the question, whatever the problem, Shirl is always available. I have yet to ask a question that she could not answer. Her professionalism and work ethic is beyond amazing. Oh...and did I mention she is the sweetest person on earth 🙂

Mary P. March 11, 2015

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Shirl has been my go-to person for my computer problems for many years. I first met her when she was teaching about computers at SCCC. My problems have been many, & varied, but she is always quick to help, whether via e-mail or at my house. I would recommend her highly to anyone that is computer challenged.

Karen M. March 11, 2015

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Shirl is my computer girl!! Her knowledge, patience and perseverance solves any question or problem I have. I can, and do always count on her to "fix it". Her monthly Newsletter is also filled with helpful information.

Jo G. March 11, 2015

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Several years ago I started attending classes at Schenectady Co. Community College where Shirl Crane was helping people of all ages  learn about and cope with computers and digital cameras.  I signed up for a number of classes related to computers and digital cameras as time went on and got to know Shirl quite well.  Thanks to her I eventually became proficient in both areas.  We have since become really good friends.  Since she left teaching at the College, she has gone into business for herself, much to my delight and I have recommended her to many of my friends.  I have even called on her for tutoring.  She is always there for me, whether by ‘phone or in person as I encounter problems with my laptop computer and printer.  What a lifesaver. . .and what a wonderful friend Shirl is to me.

Shirl H. March 11, 2015

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I have known Shirl for at least 10 years when I started taking classes at the
community college. She has taught me nearly everything I know about
computers and fixed numerous problems. She knows everything or else
she knows where to look for the solution. She has been a lifesaver!

Ann W. March 15, 2015

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Shirl Crane's service is that rare combination of not only fixing the problem but teaching as she goes along. Spending an hour with her is worth every penny. And the monthly Newsletter is worth its weight in gold!

Lore S. March 15, 2015

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I am 85 years old. Several years ago, my grandson gave me his computer. I knew nothing about computers at the time. After trying to learn the computer myself, I called Shirley Crane who, at the time, was teaching at SCCC. She came over to my house and started me on the way to learning the computer. She was also helpful on many problems. Shirley is honest and considerate with the advice she gives. I thank her very much for all she has taught me (with much patience.

Ralph D. March 15, 2015

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I knew nothing about computers and Shirl helped me to buy my first one. Helped me set it up and get started.  I signed up for her computer survival class at SCCC. I took that series and some other classes from her. She is a great teacher and never talks over my head. I have come a long way in the computer world, thanks to Shirl. However, whenever I get in a "jam" she is there for me. She is my exclusive computer person and has become a great friend as well.

Joan V. March 19, 2015

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Shirley Crane has been my computer tech for almost 20 years. She is responsible, consistent, dependable, and fully engaged in her work.  Her character is always a model for me and she brings a great deal of positive energy into her work.

The “Team Viewer” is a positive addition to her business and to my time.  Her monthly newsletter is a wealth of information.

Mary L. April 11, 2015

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I left a testimonial about Shirl's expertise and computer knowledge earlier. I wanted to also mention that I took a class in PhotoShop at SCCC and that's how I met her. That was probably a good 7 - 8 years ago and we've been friends ever since.  She was such a great teacher in PhotoShop basics that it inspired me to enroll is advanced classes in Photoshop through Empire State College and Cayuga Community College, as well as Champlain college.  Not only did I learn more about Photoshop and designing web pages and more, I was also inspired to take a class in Illustrator as well.  She helped me with the basics that I just could not grasp on my own, and that led to more education and more fun editing photos and making my own designs.  If you ever get a chance to take a class that Shirl teaches, GO FOR IT!!!

Jill D. April 11, 2015


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